Practice, Practice, Practice
When I am consulting with a client, and navigating on my machine they are absolutely stunned at the speed of me using just the GUI. I have to remind them: I’ve been using GUIs for 30 years — starting from the very first Macintosh, and using various OSes since then (from BeOS to X-windows and back again). Given my use “cross-training” and approximately 40,000+ hours (conservatively) of using practically every type of app, I’d think I would be an expert at efficiently navigating almost any app. As a side effect, I have also gotten very good at spotting good and bad UI. If I don’t know how to do something: I usually know the magic words and the search terms to use. If even I cannot find info quickly, then something about either your apps and/or your documentation is lacking.
This is actually the first time in a long time I am not taking an iTunes update, given that it doesn’t fix the graphic artifact during scrolling issue, and other users are reporting worse things happening. In retrospect, I should have stuck with 11.x . iTunes 12.x is looking more like Windows Millennium everyday.
This was once SoundJam, an app so good that Apple bought it. But this is now another example of an app in the care of a company too big to care to give it the attention to detail, and true UI/UX modernizations and feature enhancements an indie would have. A third party company would have listened to their customers or face declining sales. Apple is too big to truly care about the declining quality of iTunes. Whomever is sitting in charge of shipping product quality control is obviously not paying attention, and this toxic style of management is what can and has brought once great companies down.
Since v4 the only “improvements” have been cosmetic and the addition of the various stores. Apple has never addressed iTunes key failings and has instead focused on bloating it u to the point where once loyal users are looking elsewhere for leading edge features.
But this isn’t really about Apple. Apple is really an example. This is about a mentality epidemic in proportion of people who think that marketing, money or someone else can make up (or take the blame) for subpar products. The logic is as follows: