Category: General

  • How to Talk to Customer Service Reps

    The following was posted on a special interest web forum and I thought I would share it here since it relates to things I often touch on. This article briefly explains my approach to talking to and getting my issue resolved or at least something back from them. When I have to call any support…

  • Meeting Jef

    In the beginning there was nothing but undifferentiated ether that took form when something decided it was time for the infinite void of indifference to chose what to be. Some things spun off into matter and some to energy, and everything changed in the longest  instantaneous blink of an eye. As things cooled down, patterns…

  • Gifts for Geeks! a.k.a. “Things you don’t need but want”

    I am signed up to receive several tech-related newsletters and promotions from various companies. About 3 or 4 of them are for well-known, technology-focused stores and it must be that time of year. Instead of the usual storage, laptop or video card upgrade specials, the emails have shifted to promoting those electronic do-dads such as…

  • Being BIG ≠ Jerk & Countering The Jerk Attitude

    I went to a development talk the other day and it was not what I was expecting. While it certainly was enlightening, it was enlightening in all the ways that have nothing to do with technology except that’s the context of the people involved. So, in any business you have people with attitudes that they…

  • Reply to Yappy: Learn Flash or HTML 5?

    Flash, specifically ActionScript, was very easy to learn. But got more and more difficult as they added features to a syntax that didn’t really resemble what I was more familiar with. While simple statements were easy to parse, the complex interactions between and within some of the more complex constructs made following the logic more…

  • Dear Reed: My response to Netflix’s email

    I got a letter from Reed Hastings, Co-Founder and CEO of Netflix, today. It was an abbreviated form of what is here: http://blog.netflix.com/2011/09/explanation-and-some-reflections.html So, even though I don’t have his real email address I replied. I cancelled my membership months ago. I thought about pulling apart each argument, but I’m tired of writing today, so…

  • How to write a product review to help people decide if they want it.

    I have a bit of time so I’ll post an observation. I’ve been reading reviews for various apps and items in various places. And the most helpful and informative reviews look at both the positives of an item and the negatives. The open discussion of what you like about something and what you do not…

  • Perspective PSA

    Perspective is the ability to step back from one’s self. And evaluate what you have from an outsider’s point of view and really see where you are. Quite literally one of the dictionary definitions of the word perspective is: “true understanding of the relative importance of things.” It’s the fact that realizing that everything is relative, that helps one see…

  • 20101014 ReVOLTing Setlist

    Turning Japanese – 16 Volt Crown of Thorns – Wumpscut The Grey Line – Wynardtage The Darkest Corridors – In Strict Confidence Once In a Lifetime – Wolfsheim Blue Lights – Fictional The Siren – Aesthetic Perfection Destillat (VNV Nation Remix) – Das Ich Can’t Change the Beat – Combichrist Flesh – HexRx Giving in…

  • Olympic Coverage

    Olympic Coverage is better than ever.