Communication – The Chronicles of Noivad

Tech Crime & Punishment

Oct 27, 2014

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in Communication, Computing, Law, Philosophy

In a recent article Sophos had a poll asking what the appropriate sentence for tech related fraud — such as fake “Windows Support” call saying you have a virus and asking for $300 to fix it over the phone. I have covered what to do with any unsolicited phone calls before (The “short” answer: do not believe any…

Email Worst Practices

Oct 21, 2014

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Noivad

in Communication, Computing, netiquette

I had to send this “support request” email today because of some seriously bad error in judgement when someone hit the sent button today. Seriously folks, this is 2014… have web companies and their employees learned nothing? Hi, this morning I got an email asking me to click a link embedded in the email to verify…

UI Missteps: Form over Function

Oct 8, 2014

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Noivad

in Art, Communication, Computing, Development, Philosophy, Software

Don’t get me wrong. The people at MacUpdate usually do a great job of managing and taking user feedback. But even with their careful curation of Mac & iOS apps that receive updates (sometimes numbering close to 100 OS X apps alone in one day), things slip through the cracks. I wasted about 5 minutes trying to…

Almost Everything I learned about Teamwork and Leadership, I Learned in Clan Lord

Sep 2, 2014

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Noivad

in Communication, Computing, Entertainment, Gaming, Philosophy, Software

I’ve been threatening to write this post for about a year. I had this sitting on the back-burner for a month and asked for comments from another player also in the IT Admin field. So, without further ado… For the unwashed, Clan Lord is an archaic, sorely out-of-date Multi-player Online Role-playing Game (MORPG) that has been…

Product Feedback: Sometimes the Customer Does Know Best

Aug 29, 2013

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Noivad

in Communication, Consulting, Philosophy

There’s gold in them thar’ trash: Why companies need to listen to customers. And it isn’t just about social media awareness either.

Always Room for Improvement…

Jan 10, 2013

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Noivad

in Audio, Communication, Computing, Electronics, Hardware, Personal History, Products

Well 2013 is here and either we are just the holographic debris on an event horizon of a black hole, or reality is relative. I wouldn’t have minded being the Mayan Calendar maker who made the last calendar, because then when finished, and asked … King: “What happens when we reach the end of thew…

Q: Why Join App.net? A: Privacy & No Advertising

Sep 21, 2012

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Noivad

in Communication, Computing, Development, Entertainment, Life, netiquette, Software, User Interface

App.net might look like just another social service to some. And, in fact, it currently looks very much like Twitter was when it started: It is just a lot of tech-savvy people talking freely and enthusiastically about app.net and whatever strikes their fancy: No celebrities promoting themselves, no ad-spam, no fake users, no incredibly stupid…

Apple Geniuses, Limited

Aug 9, 2012

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Noivad

in Communication, Computing, Personal History

Apple Geniuses are Limited, By Policy One thing that always strikes me on each visit to an Apple Genius bar is how little the employees can actually tell a person because of Apple policies. A number of times in the past 6 years, I have considered getting various Apple certifications, but the one thing that…

Meta Data Dilettantes: CDDB tags and gripes

Jun 7, 2012

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Noivad

in Communication, Computing, Entertainment, Music, netiquette

So, the last few weeks, in my spare time between installing a new WiFi system and reading up on various programming techniques and best practices, I have been re-ripping all my hundreds CDs into lossless because I finally have the space on my laptop. I am not sure how many CDs and LPs I have,…

Technology Failures or “Hammering with a Screwdriver”

Jan 14, 2012

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Noivad

in Communication, Computing, netiquette

The guiding principle of technology is, technology is supposed to make our lives better by alleviating the drudgery from our lives and letting us have more time doing what we enjoy. But there is a dark side to technology, and I am not talking about surveillance this time. This dark side is perpetrated by people…

Category: Communication