Communication
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Tech Crime & Punishment
In a recent article Sophos had a poll asking what the appropriate sentence for tech related…
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Email Worst Practices
I had to send this “support request” email today because of some seriously bad error…
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UI Missteps: Form over Function
Don’t get me wrong. The people at MacUpdate usually do a great job of managing and…
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Almost Everything I learned about Teamwork and Leadership, I Learned in Clan Lord
I’ve been threatening to write this post for about a year. I had this sitting…
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Product Feedback: Sometimes the Customer Does Know Best
There’s gold in them thar’ trash: Why companies need to listen to customers. And it…
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Technology Failures or “Hammering with a Screwdriver”
The guiding principle of technology is, technology is supposed to make our lives better by…